The Future of Customer Support: 247chatapp’s Role in the Evolving Industry
In the past, customer support was mostly limited to phone calls or email inquiries, but with the rise of technology, it has evolved into a more interactive and personalized experience. Today, chatbot businesses need to provide customer support across multiple channels, including social media, live chat, email, and more. In this evolving industry, 247chatapp chatbot […]
What is Business Chatbot and Why is it Important?
What is Chatbot? A chatbot is a computer program that simulates human conversation to answer customer questions. When a customer or a lead contacts you through any channel, the chatbot will greet them and solve their problems. They can also assist customers in submitting a service request, emailing, or connecting to human agents […]