Tag: Facebook chatbot
The Future of Customer Support: 247chatapp’s Role in the Evolving Industry
In the past, customer support was mostly limited to phone calls or email inquiries, but with the rise of technology, it has evolved into a more interactive and personalized experience. Today, chatbot businesses need to provide customer support across multiple channels, including social media, live chat, email, and more. In this evolving industry, 247chatapp chatbot…
What is Business Chatbot and Why is it Important?
What is Chatbot? A chatbot is a computer program that simulates human conversation to answer customer questions. When a customer or a lead contacts you through any channel, the chatbot will greet them and solve their problems. They can also assist customers in submitting a service request, emailing, or connecting to human agents…